Shipping
We ship to all states in the US. We do not ship outside of the United States.
Orders are shipped Monday – Friday. Items ordered on the weekend are processed the next business day.
Shipping Fees
Shipping fees for all US orders is a flat fee of $6.25 through USPS First Class
Package
Shipping Times
Our processing time is separate from the shipping time. Standard orders usually take 3-5 business days for processing after receiving your order. Business days do not include weekends or holidays. All orders are expected to be delivered within 7-10 business day after processing.
What if my shipment was not delivered?
If for some reason you do not receive your package, please contact us. The carrier is responsible for safe delivery of your package once they have. Upon notification, we can contact the carrier for an investigation. Please allow 2-3weeks for investigation. If we are not able to determine the error related to your package, we will issue you either reshipping of your item or store credit. No refunds will be provided for undelivered shipments
If you are not able to process a return/refund using our link, please contact us by completing this form. (Direct to contact us page)
Returns
Our return policy lasts for only 7 business days after the delivery date. We will issue you store credit for all returns within the 7 day window. Unfortunately, we do not provide return for items more than 7 days from delivery date.
All return items must be returned in its original condition and packaging with return slip. All returns must be unaltered.
Customer is responsible for shipping on return items.
REFUND
We do not offer refunds. All sales are final. If a return is needed, we are happy to offer store credit as stated above.
Please contact us at eliteafrican624@gmail.com with any questions.